visit the e-pump training site
 
For your Serial Number Request:
For Parts Replacement: parts@grundfos.com
For Pump Replacements/Curves: Your inside sales support or ppucs@grundfos.com

Date: December 7, 2018

Subject: December 2018 Holiday Schedule for Grundfos-Peerless Pump

 

Dear Valued Customer:

 

We hope this message finds you doing well as we close in on the end of 2018.  To assist you with end-of-year planning, please take a moment to review the following:

·        Grundfos-Peerless Pump facilities will be closed starting Saturday December 22nd, 2018 through Tuesday January 1st, 2019 for the holidays.

·        Except for emergencies, we will not be monitoring email, processing orders, or shipping product during this time.

·        For extremely urgent pump service or parts emergencies, please contact the following emergency phone #’s:

o   Indianapolis – Afterhours Hotline, 800-539-3694

§  **Please note that the Indianapolis plant will be without power from Wednesday December 26th through Monday December 31st due to required maintenance by the local power authority which will significantly limit our ability to support these emergency requests during this time period.  We thank you for your patience**

o   Selma – Paul Spickard, 334-412-0882 (mobile)

o   Lubbock – Trayla Beal, 806-239-5129 (mobile)

·        For Peerless Engineered Systems (PES) business or facility emergencies, please contact Arron Phillips in Houston @ 832-687-2560 (mobile).

·        Grundfos-Peerless Pump will return to normal business activities on Wednesday January 2nd, 2019.

 

Please contact me or your respective Grundfos sales team member if you have any questions regarding the above information.

 

On behalf of Grundfos-Peerless Pump, we wish you and your families a happy and safe holiday season.  Thank you for your business.

 

Kind regards,

 

signature

 

Dave Olecki

Customer Support Center Director

Grundfos Indianapolis-Peerless Pump

Email: dolecki@grundfos.com

Mobile: +1 440-391-0570